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Author and Title
Stumpf, Simon, Margaret Burnett, Thomas G. Dietterich, Kevin Johnsrude, Jonathan Herlocker, and Vidya Rajaram. Recovery from Interruptions: Knowledge Workers’ Strategies, Failures and Envisioned Solutions. Oregon State University Corvallis, OR.

Abstract
This document presents qualitative results from interviews with knowledge workers about their recovery strategies after interruptions. Special focus is given to when these strategies fail due to the nature of the interruption and existing computer support. Potential solutions offered by participants to overcome some of these problems are presented. These findings have implications for researchers and designers of task-centric applications, especially in the area of support for recovery from interruptions.

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